Document Viewer 2.0
Capital One
Senior Associate UX Designer
Problem
How does Capital One modernize its document viewer so funders can afford an efficient data entry experience?
Summary
Capital One is currently driving the charge when developing our customers' car-buying and banking experience by updating their technology and User Experience. However this has not been the experience for Capital One Funders and their tools, In this new version their tool has one point of contact, is retro-fitted with modern experiences to maximize efficiency, and implemented AI to help verify documentation for better Quality Assurance.
Caption
Capital One is cuirrently driving the charge when developing the car-buying and banking experience for our customers by updating their technology and User Experience. However for this has not been the experience for Capital One Funders and their tools, In this new version their tool has one point of contact, is retro-fitted with modern experiences to maximize efficiency, and implemented AI to help verify documentation for better Quality Assurance.
Caption
Capital One is cuirrently driving the charge when developing the car-buying and banking experience for our customers by updating their technology and User Experience. However for this has not been the experience for Capital One Funders and their tools, In this new version their tool has one point of contact, is retro-fitted with modern experiences to maximize efficiency, and implemented AI to help verify documentation for better Quality Assurance.
Summary
Capital One is cuirrently driving the charge when developing the car-buying and banking experience for our customers by updating their technology and User Experience. However for this has not been the experience for Capital One Funders and their tools, In this new version their tool has one point of contact, is retro-fitted with modern experiences to maximize efficiency, and implemented AI to help verify documentation for better Quality Assurance.